If there was any area that has the most potential for bringing you success in web business it is site enhancing. But it is interesting because it is an area of vital importance to the good results of any business website. If your site is not so “usable,” then essentially people will not want to use it – meaning stay there, or return – meaning not very sticky. As you know, you definitely want both in your corner if you wish to succeed on the web. You must have a clear picture of what your site visitors are doing as soon as they land on your site.
So you realize the importance of knowing visitor behavior, and you will use a decent tracking script for getting that done. What you will do is identify trouble spots on your site, and then you begin testing that spot to take care of the issue. We know that is not terribly high tech, but that is the state of where things are at, right now. Many tracking scripts are extremely simple, and of course you can use something powerful like Google Analytics. They basically do the same things, and then it boils down to features and benefits. You can track entry and exit webpages, or points. We think it is worth it to use a superior quality script so you’ll have a better idea about your site.
When you engage in the overall process of improving site usability, you are optimizing. You can optimize your website for any number of desired actions including conversion rates; either an opt-in or a sale. The proven method or approach for optimizing anything at all on your website is achieved through testing. As you may possibly know, there is basic A/B split testing and also Taguchi multivariate testing. Split testing is the simplest and easier than Taguchi multivariate testing. You can take the somewhat blind tactic and choose random aspects of your pages to test. But like we pointed out earlier, you use the tracking script metrics to identify possible trouble pages, and then you just begin testing that page. The smart approach to optimization and testing is to discover where your site is weak so you can fix it.
There is no doubting about the worth of testing and usability performance evaluation. However, the long term benefits will be worth the time and inconvenience to do it. You will understand and appreciate it a lot more when you see what is possible. The end game is greater success and sustained business growth.


